Speakers
Overview of the Speakers
27 Speakers
Dr. Hans Georg Arnswald SVP, Head of Business Development & Strategy
Lukas Stolz Portfolio Manager Digital Solutions
Ronit Deggelmann Head of Training & Education, Gas Service Operations
Lennard Holst Head of Service Management
Ellen Auweiler Business Development
Kai Altenfelder President
Rainer Salomon Director Drive Services Central Europe
Alexander Bladowski Business Development Manager DrivePro & Services
Rene Becker Leiter e-Sales & e-Services
Armin Wallnöfer Head of Smart Lab, Motion Services
Jörg Richter Head of Service Business Development
Marco Husmann Service Manager EMEA East
Uwe Graf General Manager BU Lighting Solutions & Services
Marcel Faulhaber Head of Service Engineering
Daniel Riebe Manager Smart Services & Asset Lifecycle Management
Dominik Rotter Senior Director Digital Business Models & Processes
Dr. Marius Grathwohl VP Digital Products & Transformation
Dr. Benedikt Müller-Stewens Product Manager Solution Marketing
Christine Neubauer Project Manager
Gerd Bart CEO
Max Israel Customer Experience Strategy Officer
Mike Pauli Regional Sales Director
Dr. Sonja Kieffer-Radwan Co-Founder & Managing Director
Sven Jürgens Senior Key Account Executive
Jens Tackmann Senior Account Manager
Chi Shing Chang Managing Director
Peter Dietrich VP Sales DACH
Key Topics
- New business models in service
- From manufacturer to service provider
- Aftermarket & spare parts business
- Smart Services
- Field Services
- Customer Experience
- IoT & Industry 4.0
- Self service portals
- Service-Communities & Crowd Services
- Machine Learning & Predictive Maintenance
Circle of Participants
- Head of Service Management
- Head of Customer Service
- Head of After Sales
This offer is aimed at vaccinated and/or recovered managers from corporate groups and medium-sized companies.
Speakers & Agenda
For more information on our agenda, topics and speakers please visit our
… or get in touch with us directly via our contact form or simply give us a call.
Event Location
Riu Plaza Hotel Berlin
Martin-Luther-Straße 1, 10777 Berlin, Deutschland
The Riu Plaza Berlin has 357 comfortable rooms with high-quality decoration in an avant-garde style.
Enjoy the spectacular view of the city from your room at Riu Plaza Berlin.
All rooms offer, among other exclusive services, free Internet access via Wi-Fi.
Enjoy exquisite gastronomy without leaving the hotel. Our restaurant has a stylish ambience complemented by exquisite food and drinks that leave nothing to be desired.
Networking Dinner
Let's go to the...
Pier 13, Tempelhofer Damm 227
On the evening of the first day of the event, we traditionally invite you to a joint networking dinner in one of the most beautiful locations in the capital. Together we will end the day with cool drinks and delicious food in a relaxed atmosphere.
About the location
Pier 13 is located in the center of the historic Tempelhofer Binnenhafen, which emphasizes its old industrial character after extensive renovation. Surrounded by the newly created marina and the old warehouse building, Pier 13 offers an ideal setting for relaxed networking with excellent gastronomy.
