Strategy Summit B2B Service Management
3. - 4. December 2024

Key Topics

  • New business models in service
  • From manufacturer to service provider
  • Aftermarket & spare parts business
  • Smart Services
  • Field Services
  • Customer Experience
  • IoT & Industrie 4.0
  • Self-Service-Portale
  • Service-Communities & Crowd Services
  • Machine Learning & Predictive Maintenance

Circle of Participants

  • Head of Service Management
  • Head of Customer Service
  • Head of After Sales

This offer is aimed at managers from corporate groups and medium-sized companies.

Speakers & Agenda

For more information on our agenda, topics and speakers please visit our

German event page

… or get in touch with us directly via our contact form or simply give us a call.

Contact form


Contact persons

Event Location

Hotel ABION Spreebogen Berlin

Alt-Moabit 99, 10559 Berlin

The AMERON Hotel ABION Spreebogen Waterside Berlin welcomes its guests right in the heart of Berlin, in the immediate vicinity of the Ministry of the Interior and on the River Spree. The political and metropolitan center can be reached quickly and directly: Reichstag, Chancellery and Bellevue Palace are close by. The pulsating life of Potsdamer Platz with its 120 stores and the neighboring Kulturforum with the Philharmonie and Neue Nationalgalerie are only 3.5 km away.
The rooms offer you a comfortable stay in a quiet location and are equipped with air conditioning, cable TV and free WLAN.

Networking Dinner

Let's go to the...

Umspannwerk Ost, Palisadenstr. 48, 10243 Berlin

The substation East is a house that was literally electrified. Seven large transformers supplied electricity for Berlin. Even today, the technical ambience is recognizable and the room dimensions are impressive. Where the transformers were once anchored, there are now tables and chairs in the wide machine hall surrounded by six-metre-high, light-flooded glass doors.

The constant humming of the transformers is now replaced by language and music, by action and movement. The energy returns and is to be fed permanently from the stream of visitors who now return to the halls and experience and enjoy the fascinating combination of culture and gastronomy.

For further information please click here


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