Speakers 2022 (Extract)
Speakers 2022
20 Speakers 2022 (Extract)

Dr. Hans Georg Arnswald SVP, Head of Strategy & Technology

Dominik Rotter Senior Director Digital Business Models & Processes

Dr. Marius Grathwohl VP Digital Products & Transformation

Ronit Deggelmann Head of Training & Education, Gas Service Operations

Lukas Stolz Portfolio Manager Digital Solutions

Ellen Auweiler Business Development

Jörg Richter Head of Service Business Development

Marco Husmann Service Manager EMEA East

Christine Neubauer Project Manager

Lennard Holst Head of Service Management

Uwe Graf General Manager BU Lighting Solutions & Services

Rainer Salomon Director Drive Services Central Europe

Daniel Riebe Manager Smart Services & Asset Lifecycle Management

Rene Becker Leiter e-Sales & e-Services

Dr. Sonja Kieffer-Radwan Co-Founder & Managing Director

Armin Wallnöfer Head of Smart Lab, Motion Services

Chi Shing Chang Managing Director

Dr. Benedikt Müller-Stewens Product Manager Solution Marketing

Kai Altenfelder President

Max Israel Customer Experience Strategy Officer
Key Topics
- New business models in service
- From manufacturer to service provider
- Aftermarket & spare parts business
- Smart Services
- Field Services
- Customer Experience
- IoT & Industrie 4.0
- Self-Service-Portale
- Service-Communities & Crowd Services
- Machine Learning & Predictive Maintenance
Circle of Participants
- Head of Service Management
- Head of Customer Service
- Head of After Sales
This offer is aimed at managers from corporate groups and medium-sized companies.
Speakers & Agenda
For more information on our agenda, topics and speakers please visit our
… or get in touch with us directly via our contact form or simply give us a call.
Event Location
Leonardo Royal Hotel Berlin
Leonardo Royal Hotel Berlin Alexanderplatz, 10249 Berlin
The Leonardo Royal Hotel Berlin Alexanderplatz welcomes you to its extraordinary atmosphere: the historical structure meets puristic design, harmonious colour concepts and modern design elements.
The 4-star superior hotel is centrally located with perfect public transport connections, easily accessible and just a few minutes from numerous sights such as the famous TV Tower and the Museum Island, the Friedrichshain Park, an ideal meeting place during summer and big shopping centres like the Alexa.
The “Vitruv” Restaurant, the “Leo 90” bar/lounge, the Wellness lounge, a 1.000 sqm conference area and 346 modern rooms and suites featuring free Wi-Fi will surprise you during your stay. Enjoy the genuinely friendly service, the warm hospitality and superior amenities. We look forward to seeing you!