Strategy Summit B2B Service Management
7. - 8. December 2022

Key Topics

  • New business models in service
  • From manufacturer to service provider
  • Aftermarket & spare parts business
  • Smart Services
  • Field Services
  • Customer Experience
  • IoT & Industry 4.0
  • Self service portals
  • Service-Communities & Crowd Services
  • Machine Learning & Predictive Maintenance

Circle of Participants

  • Head of Service Management
  • Head of Customer Service
  • Head of After Sales

This offer is aimed at vaccinated and/or recovered managers from corporate groups and medium-sized companies.

Agenda to follow shortly...

Event Location

Riu Plaza Hotel Berlin

Martin-Luther-Straße 1, 10777 Berlin, Deutschland

The Riu Plaza Berlin has 357 comfortable rooms with high-quality decoration in an avant-garde style.
Enjoy the spectacular view of the city from your room at Riu Plaza Berlin.
All rooms offer, among other exclusive services, free Internet access via Wi-Fi.
Enjoy exquisite gastronomy without leaving the hotel. Our restaurant has a stylish ambience complemented by exquisite food and drinks that leave nothing to be desired.


Cooperation Partner