Speakers 2022 (Extract)
Speakers 2022
20 Speakers 2022 (Extract)
Dr. Hans Georg Arnswald SVP, Head of Business Development & Strategy
Dominik Rotter Senior Director Digital Business Models & Processes
Dr. Marius Grathwohl VP Digital Products & Transformation
Ronit Deggelmann Head of Training & Education, Gas Service Operations
Lukas Stolz Portfolio Manager Digital Solutions
Ellen Auweiler Business Development
Jörg Richter Head of Service Business Development
Marco Husmann Service Manager EMEA East
Christine Neubauer Project Manager
Lennard Holst Head of Service Management
Uwe Graf General Manager BU Lighting Solutions & Services
Rainer Salomon Director Drive Services Central Europe
Daniel Riebe Manager Smart Services & Asset Lifecycle Management
Rene Becker Leiter e-Sales & e-Services
Dr. Sonja Kieffer-Radwan Co-Founder & Managing Director
Armin Wallnöfer Head of Smart Lab, Motion Services
Chi Shing Chang Managing Director
Dr. Benedikt Müller-Stewens Product Manager Solution Marketing
Kai Altenfelder President
Max Israel Customer Experience Strategy Officer
Key Topics
- New business models in service
- From manufacturer to service provider
- Aftermarket & spare parts business
- Smart Services
- Field Services
- Customer Experience
- IoT & Industrie 4.0
- Self-Service-Portale
- Service-Communities & Crowd Services
- Machine Learning & Predictive Maintenance
Circle of Participants
- Head of Service Management
- Head of Customer Service
- Head of After Sales
This offer is aimed at managers from corporate groups and medium-sized companies.
Speakers & Agenda
For more information on our agenda, topics and speakers please visit our
… or get in touch with us directly via our contact form or simply give us a call.
Event Location
Leonardo Royal Hotel Berlin
Leonardo Royal Hotel Berlin Alexanderplatz, 10249 Berlin
The Leonardo Royal Hotel Berlin Alexanderplatz welcomes you to its extraordinary atmosphere: the historical structure meets puristic design, harmonious colour concepts and modern design elements.
The 4-star superior hotel is centrally located with perfect public transport connections, easily accessible and just a few minutes from numerous sights such as the famous TV Tower and the Museum Island, the Friedrichshain Park, an ideal meeting place during summer and big shopping centres like the Alexa.
The “Vitruv” Restaurant, the “Leo 90” bar/lounge, the Wellness lounge, a 1.000 sqm conference area and 346 modern rooms and suites featuring free Wi-Fi will surprise you during your stay. Enjoy the genuinely friendly service, the warm hospitality and superior amenities. We look forward to seeing you!
Networking Dinner
Let's go to the...
Pier 13, Tempelhofer Damm 227
On the evening of the first day of the event, we traditionally invite you to a joint networking dinner in one of the most beautiful locations in the capital. Together we will end the day with cool drinks and delicious food in a relaxed atmosphere.
About the location
Pier 13 is located in the center of the historic Tempelhofer Binnenhafen, which emphasizes its old industrial character after extensive renovation. Surrounded by the newly created marina and the old warehouse building, Pier 13 offers an ideal setting for relaxed networking with excellent gastronomy.
