Key Topics
- Service & After Sales Management
- Processes & Automation
- Service Katalog
- Machine Learning & Predictive Maintenance
- IoT
- Remote Service
- Self Service & Self Portals
- Service Communities & Crowd Services
- Case Management
- Systems & Apps
- Callcenter & Chatbots
- Field Service
- Big Data & CRM
- Asset Intelligence Network
Circle of Participants
- Head of Service Management
- Head of Customer Service
- Head of After Sales
…or get in touch with us directly:
Justus Habigsberg
- Director Business Relations
- Telefon: +49 30 6098 509 45
- E-Mail: justus.habigsberg@project-networks.de
Speaker
Event Speaker
12 Speaker
Kai Altenfelder Board / President
Rüdiger Felleisen Global Business Partner Digitalization & IIoT
Jana Frank Head of Service Management Department
Lennard Holst Head of Department Service Management
Dr.-Ing. Philipp Jussen Director SaaS & Digital Services at Schaeffler Industrie 4.0
Sven Kloppmann Group Service Operation Manager
Judith Kötzsch Head of Business Development Service & Technical Support
Marc Schlichtner Principal Key Expert Product-, Portfolio- & Innovation Management
Armin Wallnöfer Digital Leader, Motion Germany
Uwe Zurth Head of Customer Benefits
Coen Jeukens VP Global Customer Transformation Team
Dr. Christian Hansen Managing Director, Group CTO
Location
Mövenpick Hotel
Mövenpick Hotel Berlin, Schöneberger Straße 3, 10963 Berlin
Mövenpick Hotel Berlin is a 4-star hotel located in the city centre of Berlin near the Anhalter Bahnhof S-Bahn train station and Berlin’s famous public square, Potsdamer Platz. Various sights and museums are close by, including Brandenburger Tor which can be reached by train in five minutes. The hotel is approximately 25 minutes from Berlin Tegel Airport (TXL), while the smaller Berlin Schönefeld Airport is around 35 minutes away.
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